For cities & towns
Keep residents informed.
Help your community be understood.
Useful public information and consistent place marketing, coordinated with your staff and based on approved sources.
Useful information builds confidence.
Residents need clear service information. Prospective residents want to understand daily life. Local organizations need their communications to work together.
Hallpass helps make agreed notices, updates, and community stories accessible and current, with a defined review process.
What we can support each week.
Resident communications
Plain-language service updates, meeting recaps, and explainers prepared from approved city sources.
Community stories
Recurring video, social content, and local editorial that show the people and places behind the community.
Events and opportunities
Agreed event, job, and local information updates, connected to the website and publishing calendar.
A clear record
Monthly reporting on what was published, the response, unresolved information needs, and next priorities.
Define the approvals before the first post.
Your staff establishes the authoritative sources, sensitive topics, approvers, and escalation contacts. The agreed scope identifies what Hallpass can publish and what requires your review.
Emergency communications and statutory notice requirements remain governed by your organization’s procedures; any Hallpass support must be specifically scoped.
The public website is part of the service.
Our Civic website product supports departments, agendas, forms, alerts, and search on a licensed, hosted platform. Accessibility review and ongoing monitoring are part of the scoping conversation.
See Civic pricing and platform termsStart with a clear picture of your community.
The Community Visibility Audit takes three weeks and costs $4,500. You keep the findings and roadmap, whether or not you continue with Hallpass.